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EOE – Equal Opportunity Employer. People of color, women, veterans and individuals with disabilities are encouraged to apply. (Compliant with the new VEVRAA and Section 503 rules) The Americans with Disabilities Act of 1990 (ADA) makes it unlawful for employers to discriminate in employment against a qualified individual with a disability. The ADA also outlaws discrimination against individuals with disabilities in State and local government services, public accommodations, transportation and telecommunications. If you require accommodations, please contact our Human Resources Department at (410) 740-4045.
(ESEA) Technical Writer Level 2 (ITIS Modernization) (TS/SCI w/Poly)
Annapolis Junction, MD · Information TechnologyREQUIRED CLEARANCE: TS/SCI with FULL SCOPE POLYGRAPH (must have prior to applying)
Job Description:
Kenja-Trusant Group, LLC is seeking a Technical Writer level 2 to join our team. As an IT Integration Services Technical Writer on our team, you will support a customer with documenting governance processes and procedures for workflows associated with the Enterprise Information Technology Service Management Infrastructure. This is part of an effort to create a comprehensive technology and process stack for establishing, implementing, maintaining, and continually improving the service management system. You will support integration across projects/programs and collaborate/coordinate among service owners and with other mission stakeholders.
Duties, Responsibilities, and Tasks:
-
Provide support to Modern Services Portal initiative. This web portal will provide all users with a central location to request EIS services, determine status of requests, and determine operational status of EIS services.
- Document service workflows recommend changes to support standardization goals.
- Document formal procedures for governance of service workflow processes.
Qualifications:
- Clearance: TS/SCI with Full Scope Polygraph (must have prior to applying)
- Experience
- Must be proficient with Microsoft Office applications, especially MS Word.
- Must have experience supporting clear, effective documentation of complex technologies and their processes, procedures, and governance.
- The ideal candidate would have ability to create and edit reusable Microsoft Office Document templates (.dot files).
- Education
- A Bachelor's degree in a technical discipline from an accredited college or university plus six (6) years of experience in technical writing.
- In lieu of a Bachelor's degree, four (4) years of additional technical writing experience may be substituted, for a total of ten (10) years of experience.
THE KENJYA-TRUSANT GROUP, LLC is a Service-Disabled Veteran-Owned Small Business that was established in 2015 as a merger between The Kenjya Group, Inc. and Trusant Technologies, LLC. Our mission is to implement, support and protect the nation’s advanced technology systems, business processes and high-technology facilities. Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. We are a small company with big company benefits, including Health, Dental, Vision, 401K, Bonus Potential, Flexible Spending Account, Life Insurance, Short- and Long-Term Disability, Paid Time Off, and a culture of teamwork and continuous learning. Come grow with us!
EOE – Equal Opportunity Employer. People of color, women, veterans and individuals with disabilities are encouraged to apply. (Compliant with the new VEVRAA and Section 503 rules) The Americans with Disabilities Act of 1990 (ADA) makes it unlawful for employers to discriminate in employment against a qualified individual with a disability. The ADA also outlaws discrimination against individuals with disabilities in State and local government services, public accommodations, transportation and telecommunications. If you require accommodations, please contact our Human Resources Department at (410) 740-4045.